Third-Party Work Orders

Manage work orders sent to external MRO facilities or repair shops. Third-party WOs track the full outsourced maintenance cycle: sending the component or aircraft, vendor acknowledgment, work progress, completion, and invoicing. Each WO captures the vendor, scope of work, estimated cost, and turnaround time.

Module: Work Orders · 8 steps · CAMO

Browse Third-Party WOs
1Open WO List

Navigate to Work Orders → Third-Party or go to /work-orders/third-party.

2Columns
ColumnDescription
WO NumberAuto-generated reference (links to detail).
VendorExternal MRO facility or repair shop.
Aircraft / ComponentAircraft reg or component being serviced.
ScopeBrief description of work scope.
Sent DateDate the WO was sent to the vendor.
Expected ReturnExpected completion/return date.
Est. CostEstimated cost of the work.
StatusSent, Acknowledged, In Progress, Completed, Invoiced, or Cancelled.
Create Third-Party WO
3WO Header

Click + New Third-Party WO to open the form.

FieldRequiredDescription
VendorYesSelect the external MRO facility (from vendors master).
AircraftNoAircraft registration (if sending the aircraft).
ComponentNoComponent part number and serial (if sending a component).
TitleYesShort title for the work order.
Sent DateYesDate the WO is sent (defaults to today).
Expected ReturnNoExpected completion or return date.
4Scope & Cost
FieldRequiredDescription
Scope of WorkYesDetailed description of the work to be performed.
Estimated CostNoEstimated cost of the work.
CurrencyNoCurrency for the cost (defaults to INR).
PriorityNoNormal, High, or AOG.
RemarksNoAdditional instructions or notes for the vendor.
5Submit

Click Create WO. The work order is created in Sent status.

Workflow
6Status Flow
StatusMeaningNext
SentWO sent to vendor, awaiting acknowledgment.Acknowledged, Cancel
AcknowledgedVendor has received and accepted the WO.In Progress
In ProgressWork is being carried out by the vendor.Completed
CompletedWork finished, component/aircraft returned.Invoiced
InvoicedVendor invoice received and recorded. Terminal.—
CancelledWO cancelled before work started. Terminal.—
Track turnaround times closely. AOG priority WOs should be monitored daily until completion.
7Invoicing

When the vendor’s invoice is received, update the WO with the actual cost and invoice reference. The status moves to Invoiced. The cost is reflected in WO cost analysis reports.

Compare estimated cost vs actual cost to identify vendors with consistent cost overruns.
8Cross-Links
ActionGuide
Internal work ordersInternal Work Orders
Work packagesWork Packages
Manage vendorsSupplier Management
WO cost analysisWork Order Reports