Work Orders — CAMO Side

An overdue inspection triggers a work order. Follow it from creation to closure — all from the CAMO engineer's desk.

Guide 9 of 20 · CAMO Engineer

What You'll Learn

Scenario: VT-ACG is overdue for its 100-hour inspection. The CAMO engineer creates a work order, assigns it, tracks it through QA review, and closes it — all without leaving the CAMO module. Third-party outsourcing and work packages round out the picture.

1 — Work Orders Landing & Dashboard

Step 1 — Module Landing Page

Navigate to Work Orders in the sidebar. The landing page shows entry points for internal work orders, third-party WOs, and work packages.

Work Orders landing page

Work Orders — manage internal and third-party maintenance tasks.

Step 2 — Dashboard Overview

The dashboard shows summary KPI cards — open WOs, status distribution, overdue items, and cost tracking.

Work Orders dashboard

Dashboard — work order status, backlog, and overdue items at a glance.

2 — Creating a Work Order (Standard Mode)

Step 3 — Internal Work Order List

Open Internal to see all internal work orders. Filter by aircraft, priority, or status. Click + New to create a work order.

Internal work order list

Internal work orders — tasks handled by your own maintenance team.

Internal Work Order — Form Fields
FieldTypeRequiredNotes
AircraftSearchableSelectYesActive fleet only
TitleTextYesShort description of the work
DescriptionTextareaNoDetailed scope and instructions
PrioritySelectYesNormal / Urgent / AOG
ATA ChapterSearchableSelectNoLinks to ATA system classification
Assigned ToTextNoTechnician or team lead name
Package NameTextNoGroups WOs into a work package
Due DateDateNoTarget completion date
Est. HoursNumberNoEstimated man-hours
Est. CostNumberNoBudget estimate in INR
RemarksTextareaNoInternal notes

Step 4 — Fill the Standard Form

Select the aircraft, set priority to Urgent, enter the inspection title and description, assign a technician, and set the due date.

New internal WO form

Creating a work order for an overdue 100-hour inspection on VT-ACG.

Step 5 — Work Order Created

After saving, the detail page shows the WO number, status CREATED, and available actions (Assign / Cancel).

WO detail — CREATED

Work order created — ready for assignment and scheduling.

3 — Wizard Mode (3-Step WO Creation)

Step 6 — Wizard Step 1

On the New Work Order page, switch to Wizard Mode. Step 1 asks you to select the aircraft and review any overdue inspections that may drive the work order.

Wizard Step 1

Wizard mode Step 1 — select aircraft and work type with guided prompts.

Step 7 — Wizard Step 2

Enter task details — title, description, priority, and due date. The wizard guides you through each field in sequence.

Wizard Step 2

Step 2 — task details, priority, and scheduling.

Step 8 — Wizard Step 3 (Review)

Review all entered information before creating the work order. You can also send the WO directly to MRO-145 from this step.

Wizard Step 3

Step 3 — review and confirm before creating the work order.

4 — Work Order Lifecycle

Each internal work order follows a defined workflow: CREATED → ASSIGNED → IN_PROGRESS → QA_CHECK → COMPLETED → CLOSED.

Step 9 — Assign the Work Order

On the WO detail page, click Assign to allocate the work order to the assigned technician.

Assign work order

Assigning the work order to a technician.

Step 10 — Assigned

Status changes to ASSIGNED. The technician can now begin work. Available action: Start Work.

WO ASSIGNED

Assigned — technician can now begin work.

Step 11 — In Progress

Click Start Work to begin. The start date is automatically set to today.

WO IN_PROGRESS

Work begun — the inspection is underway.

Step 12 — QA Check

When work is complete, click Submit for QA. The quality team reviews the work before final approval.

WO QA_CHECK

Submitted for QA check — quality review before completion.

Step 13 — Completed

After QA approval, the work order moves to COMPLETED. The CAMO engineer can now close it.

WO COMPLETED

Work completed — pending final closure by CAMO.

Step 14 — Close the Work Order

Click Close to open the closure dialog. Review job completion status, attach documents if needed, and add closure notes.

Close WO button

Closing the work order — all tasks verified and documented.

Step 15 — Closed

The work order is now CLOSED. No further transitions are available. The full lifecycle is complete.

WO CLOSED

Closed — the full internal work order lifecycle complete.

5 — Third-Party Work Orders

Step 16 — Third-Party WO List

Navigate to Third-Party to see outsourced work orders. Filter by vendor, aircraft, priority, or status.

Third-party WO list

Third-party work orders — tasks outsourced to external MRO shops.

Third-Party Work Order — Form Fields
FieldTypeRequiredNotes
AircraftSearchableSelectYesActive fleet only
VendorSearchableSelectYesApproved MRO vendor
ATA ChapterSearchableSelectNoSystem classification
PrioritySelectYesNormal / Urgent / AOG
Due DateDateNoTarget completion
TitleTextYesShort description
DescriptionTextareaNoDetailed scope of work
Est. HoursNumberNoEstimated man-hours
Est. CostNumberNoVendor quote amount
RemarksTextareaNoInternal notes

Step 17 — Create a Third-Party WO

Click + New, select the vendor, aircraft, and fill in scope details with estimated cost and turnaround time.

New third-party WO form

Creating a third-party work order — outsourcing a heavy check.

Step 18 — Third-Party WO Created

The detail page shows the vendor information, job and material sections, and the workflow actions (Send → Acknowledge → Complete → Invoice).

TP WO detail

Third-party WO created — tracking outsourced work alongside internal tasks.

6 — Work Packages & PDF Export

Step 19 — Work Packages

Work packages group related work orders for a scheduled maintenance event (e.g. "A-Check March 2026"). Navigate to Packages to see all packages and their WO counts.

Work packages

Work packages — grouping related work orders for scheduled maintenance events.

Step 20 — Export as PDF

On any WO detail page, click the Export PDF button to generate a printable PDF with WO details, job list, materials, and sign-off section.

PDF export button

Export work order as PDF — for regulatory filing and shop floor use.