Quality Assurance

Running a scheduled quality audit and tracking findings to closure.

Guide 8 of 20 · CAMO Engineer, Admin

What You’ll Learn

The Scenario

A scheduled internal audit for fleet airworthiness is due. The CAMO engineer plans the audit, conducts the inspection, and raises a non-conformity finding for missing inspection records on VT-ACG. After the corrective action is submitted, the admin verifies and closes the finding.

🔄 Role Perspective: CAMO Engineer — quality audits, findings, and compliance are managed by the Continuing Airworthiness team. Log in as camo@aerotrack.local.
1 Module Landing

Navigate to Quality in the sidebar. The landing page shows module cards — Audits, Findings, Compliance, and the Dashboard.

Quality Assurance module landing page

▲ Quality Assurance — audits, findings, and compliance tracking in one place.

2 Dashboard Overview

Navigate to Quality → Dashboard. Summary cards show open audits, unresolved findings, compliance gaps, and recent activity. Red counts need immediate attention.

Quality dashboard with summary cards

▲ Dashboard — open audits, unresolved findings, and compliance status at a glance.

3 Audit List

Navigate to Quality → Audits. All quality audits are listed with their type, status, scheduled date, and auditor. Status colours: blue = planned, amber = in progress, green = closed.

Quality audits list with status badges

▲ All quality audits — scheduled, in progress, and completed.

4 Plan a New Audit

Click + New. A Q1 fleet airworthiness review is due. Set the audit type, title, scope, scheduled date, auditor, and department. Link to a specific aircraft if the audit targets one registration.

Field Purpose
Audit TypeInternal / External / Regulatory / Surveillance
TitleDescriptive name for the audit
ScopeWhat the audit will cover — areas, processes, documents
Scheduled DateWhen the audit is planned to begin
AuditorName of the lead auditor
DepartmentDepartment being audited
AircraftSpecific aircraft, if applicable
Checklist ReferenceDGCA/CAR checklist used as audit basis
Audit creation form with all fields filled

▲ Planning a scheduled internal audit for fleet airworthiness.

5 Audit Detail

After saving, the audit detail page shows the full plan with a PLANNED status badge. The findings progress indicator (added in Sprint 21C) will show “0/0 resolved” until findings are raised.

Audit detail page showing PLANNED status

▲ Audit scheduled — ready to begin when the date arrives.

6 Start the Audit

On the audit detail page, click Start to transition from PLANNED to IN_PROGRESS. The audit date has arrived and the field inspection begins.

Audit detail with Start button highlighted

▲ Starting the audit — field inspection begins.

7 Audit In Progress

The status changes to IN_PROGRESS. As the auditor reviews documentation and inspects processes, observations and non-conformities are recorded as findings.

Audit detail showing IN_PROGRESS status

▲ Audit underway — document observations and raise findings as discovered.

8 Findings List

Navigate to Quality → Findings. All findings across all audits are listed here, with their type, severity, status, and linked audit. This is the central view for tracking corrective actions.

Findings list with status and severity

▲ All findings across audits — tracked from discovery to verified closure.

9 Raise a Finding

Click + New. During the airworthiness review, the auditor discovered that 500-hour inspection records for VT-ACG are missing from the system. This is a non-conformity with major severity.

Field Purpose
Linked AuditWhich audit raised this finding
Finding TypeObservation / Non-Conformity / Major Non-Conformity
TitleBrief description of the finding
DescriptionDetailed explanation of what was found
SeverityMinor / Major / Critical
Affected AreaDepartment or process area affected
DeadlineDate by which corrective action must be completed
Root CauseInitial root cause analysis (expanded during CAP)
Finding form with all fields filled

▲ Raising a non-conformity finding — missing inspection records for VT-ACG.

10 Finding Detail

After saving, the finding detail page shows the full report with an OPEN status badge. A notification is automatically sent to the admin and responsible CAMO engineer.

Finding detail showing OPEN status

▲ Finding raised and open — notification sent to responsible parties.

11 Mark for Review

Click Under Review to transition the finding from OPEN to UNDER_REVIEW. This signals that the responsible team is assessing the issue and preparing a corrective action plan.

Finding with Under Review transition button

▲ Marking the finding for review — assessing the corrective action needed.

12 Submit Corrective Action Plan

Click Submit CAP. A structured dialog requires four fields: root cause analysis, corrective action plan, target completion date, and responsible person. Both text fields require at least 20 characters — this ensures meaningful documentation, not one-word entries.

Finding with Submit CAP action

▲ Corrective Action Plan submitted — documenting the fix and preventive measures.

🔄 Role Switch: Admin — the admin reviews corrective actions, verifies implementation, and closes findings. Log in as admin@aerotrack.local.
13 Switch to Admin

Log out of the CAMO engineer account and log in as admin@aerotrack.local. The admin has authority to verify corrective actions and close findings.

Admin dashboard after login
14 Finding Notification

Check the notification bell. When a finding is raised, the system sends a finding_raised notification to the admin. The notification links directly to the finding detail page.

Notification bell showing finding alert

▲ Admin notified of the raised finding.

15 Verify & Close

Navigate to the finding. Click Verify to confirm the corrective action was implemented, then Close to complete the finding lifecycle. The audit’s findings progress bar updates as findings are resolved.

Finding with Verify/Close action

▲ Admin verifies the corrective action and closes the finding.

16 Finding Closed

The finding now shows CLOSED. The full lifecycle is complete: finding raised → under review → CAP submitted → verified → closed. Once all findings on an audit are resolved, the audit itself can be closed.

Finding showing CLOSED status

▲ Finding closed — corrective action verified and documented.

17 Compliance Overview

Navigate to Quality → Compliance. The compliance view maps regulatory requirements to audit evidence. Each item shows its status (completed, in progress, or pending) and links to the relevant audits and findings.

Compliance tracking overview

▲ Compliance tracking — regulatory requirements mapped to audit evidence.