Customer Payments

Record payments received from customers against sales invoices. Each payment entry captures the invoice, amount received, payment mode, bank reference, and receipt date. Outstanding balances are automatically updated on the invoice and reflected in aging reports.

Module: Sales · 6 steps · all roles

Browse Payments
1Open Payment List

Navigate to Sales → Payments or go to /sales/payments.

2Columns
ColumnDescription
Payment #Auto-generated receipt number.
CustomerCustomer who made the payment.
InvoiceRelated sales invoice reference.
AmountPayment amount received.
ModeNEFT, RTGS, Cheque, Cash, or UPI.
DateDate payment was received.
Bank RefBank reference or UTR number.
Record a Payment
3Payment Details

Click + Record Payment to open the form.

FieldRequiredDescription
InvoiceYesSelect the sales invoice (shows outstanding balance).
AmountYesPayment amount received (cannot exceed outstanding balance).
Payment ModeYesNEFT, RTGS, Cheque, Cash, or UPI.
Bank ReferenceNoUTR number, cheque number, or transaction ID.
Receipt DateYesDate the payment was received (defaults to today).
RemarksNoAdditional notes.
Partial payments are supported. The invoice balance updates automatically. Once fully paid, the invoice status changes to Paid.
4Submit

Click Record Payment. The payment is logged and the invoice outstanding balance is reduced accordingly.

Reference
5Payment Modes
ModeDescription
NEFTNational Electronic Funds Transfer — standard bank transfer.
RTGSReal Time Gross Settlement — for high-value transfers.
ChequePhysical cheque — record cheque number in Bank Ref.
CashCash payment — typically for small amounts.
UPIUnified Payments Interface — record UPI transaction ID.
6Cross-Links
ActionGuide
Manage sales invoicesSales Invoices
View aging reportFinancial Reports
Manage customersCustomer Management