Customer Management

Register customers, manage contact details, set credit limits and payment terms, and track customer GST/PAN information for sales transactions.

Module: Masters · 5 steps · all roles admin

Browse Customers
1 Open the Customers List

Navigate to Masters → Customers in the sidebar. The list at /masters/customers shows all registered customers with their code, name, type, city, and contact details.

Click any row to open the customer detail page. Click + New Customer to register a new one.

Customers list showing code, name, type, city, and contact
Register a Customer
2 Open the New Customer Form

Click + New Customer or navigate to /masters/customers/new.

3 Identity & Contact
FieldRequiredNotes
Code *YesUnique customer code (e.g. CUST-001).
Name *YesFull legal name of the customer or company.
Customer Type *YesIndividual, Company, Government, or Military.
AddressNoStreet address.
CityNoCity (type-ahead from cities master).
State / CountryNoAuto-filled from city selection.
ZIP CodeNoPostal code.
Contact PersonNoPrimary contact name.
PhoneNoContact phone number.
EmailNoContact email address.
Customer form with code, name, type, address, and contact fields
4 Financial & Tax Details
FieldNotes
GST NumberCustomer’s GSTIN for tax invoicing.
PAN NumberPAN for TDS deduction and compliance.
Payment TermsDefault payment terms (Net 30, Net 60, Advance, etc.).
Credit LimitMaximum outstanding balance allowed for this customer.
ApprovedWhether this customer is approved for transactions.
Customer form lower section with GST, PAN, payment terms, and credit limit
The GST number determines whether CGST+SGST (intra-state) or IGST (inter-state) is applied on sales invoices. Ensure it is accurate to avoid incorrect tax calculations.
5 Submit

Click Create to register the customer. Once created, the customer is available in Sales Order and Sales Invoice forms.

Customers with the Approved flag unchecked cannot be selected in sales transactions. Use this to control which customers are active for ordering.