Unused Returns

Return surplus or unused materials back to stores. Unused Returns are a specialised Material Issue type for when parts were drawn but not consumed — the return reason is recorded for each item to maintain an audit trail. This guide covers creating unused return issues and tracking them through authorization.

Module: Inventory · 6 steps · all roles

Browse Unused Returns
1Open Unused Return List

Navigate to Inventory → Unused Return or go to /inventory/unused-return. This page shows only Material Issues with type “Unused Return”.

Unused Return Issues list showing MI numbers, from store, Unused Return type badge, priority, status, and dates
2Filter & Columns
ColumnDescription
MI NumberIssue reference (links to detail).
From StoreStore receiving the returned parts.
TypeAlways “Unused Return” (pink badge).
PriorityNone, Low, Medium, High, or AOG.
StatusOpened, Authorized, Issued, or Cancelled.
ItemsNumber of items.
DateReturn date.
Create an Unused Return
3Return Header

Click + New Unused Return which opens /inventory/issues/new?type=UNUSED_RETURN with the issue type pre-selected.

FieldRequiredDescription
Issue TypePre-set to “Unused Return” (disabled).
PriorityNoNone, Low, Medium, High, or AOG.
Issue DateYesDate of the return.
From StoreYesStore receiving the parts back.
RemarksNoInternal notes.
4Return Items
FieldDescription
Part NumberTypeahead search for the returned part.
QuantityNumber of surplus units.
Serial NumberSerial tracking (optional).
Batch NumberBatch reference (optional).
Return ReasonWhy the parts are surplus (e.g. “over-drawn”, “job cancelled”, “wrong part issued”).
Unit CostCost for value tracking (optional).
The Return Reason field is especially important for unused returns — it documents why surplus parts exist, helping improve future demand estimation and reducing waste.
Workflow
5Status Flow
StatusMeaningNext
OpenedReturn recorded, pending authorization.Authorize
AuthorizedApproved for re-stocking.Issue (complete)
IssuedParts returned to store. Terminal.
CancelledReturn withdrawn. Terminal.
Only Opened returns can be edited or cancelled. Returns are visible in the stock movement history once completed.
6Cross-Links
ActionGuide
View all material issuesMaterial Issues
Return from work orderWO Return Issues
Discard BER itemsBER / Discard
Check stock levelsStock Overview